Thrive Studio Collective LLC

Thrive Studio Collective Policies Thank you for understanding and respecting our time, as well as the time of our other guests. We are so grateful for your support and look forward to serving you! To ensure our independent stylists can maintain a thriving business, we kindly enforce the following studio policies: Late Cancellations All guests receive an automated confirmation request 24 hours prior to their scheduled appointment. Appointments canceled or rescheduled after this 24-hour confirmation window has passed are subject to a cancellation fee equal to 50% of the scheduled service. No-Shows If you are unable to make your appointment and we do not hear from you prior to your start time, a 100% service charge will apply. Future bookings will require full prepayment to secure a spot on the schedule. Late Arrivals If you are running late, please let your stylist know as soon as possible—we will always do our best to accommodate you. To stay on track for all scheduled guests, arrivals more than 15 minutes late may require your service to be adjusted or rescheduled, and the late cancellation fee will apply. Deposits Select services (including extensions, corrective color, or bookings exceeding 3 hours) require a non-refundable deposit at the time of booking. This deposit will be applied directly toward your service total on the day of your appointment. - A Note From Our Stylists - We completely understand that life happens, schedules change, and emergencies come up. To accommodate this, every guest is allowed one "grace pass" per calendar year where the late cancellation fee will be waived. We truly appreciate your communication and respect for our small businesses!